ChatGPT can be a proofreader, a travel agent, a coding assistant, a brainstorming partner, a tutor, a recipe creator, a career coach, a language translator, a workout planner… and, increasingly, a therapist.

It might sound surprising at first, but it makes sense. Therapy is expensive, wait times are long, and ChatGPT offers instant, judgment-free responses. But does it actually help? And is it safe? We spoke to experts to find out.

Why people are using ChatGPT for therapy

Dedicated AI therapy tools like Woebot and Wysa already exist, but many people are turning to ChatGPT for support in an organic way – without seeking out a mental health app, but simply by chatting.

For some, it starts as a casual conversation and gradually shifts into deeper emotional support. Many people have begun to rely on ChatGPT as a confidante, coach, or even a substitute for therapy altogether.

Mental health professionals recognize the appeal. “AI tools can offer journaling prompts and emotional guidance, which can be helpful starting points and reduce stigma around seeking support,” says Joel Frank, a clinical psychologist who runs Duality Psychological Services.

Above all, AI is accessible and anonymous – qualities that make it particularly appealing to anyone who has been hesitant to open up to a therapist, or anyone, in the past.

“It’s becoming more common for people to take the initial step toward mental health support through AI rather than a human therapist,” says Elreacy Dock, a thanatologist, certified grief educator, and behavioral health consultant.